Treating Coworkers with Kindness

Photo by Nick Dawson

While I only worked three days this week due to the New Years holiday, it felt like a very long week.  I've been noticing areas where more humanity is needed in the workplace:

  • A developer on one team passed away over the holiday break, and it's a great loss to the organization.  It's a reminder that we are all people and should know one another beyond a cursory name and job title.  Relationships matter.
  • Someone negatively criticized a team's implementation design after team members worked over the holiday on it to meet users' needs and a short timeline.  The team was deflated by the way the criticism was delivered.  I am not ok with that.  Words matter.
  • An offsite team was perceived as trying to snowball a project manager during the holiday break, and communication to and from the team was poor as stress levels rose due to an increase in defects and challenges.  Emotions matter.

Software development is easy--it's working with people that is challenging.  And Agile places emphasis on people working well with other people.  Trust is a necessary ingredient, and a good place to start is with kindness.  Let's be kind in 2013 and give each other the benefit of the doubt, be mindful with our words, and focus on building stronger relationships.  Because it matters.

Allison Pollard

Allison Pollard is a coach, consultant, and trainer who brings the power of relationship systems intelligence to go beyond tasks, roles, and frameworks to create energy for change. She engages with people and teams in a down-to-earth way to build trust and listen for signals to help them learn more and improve. Allison focuses on creating alignment and connection for people to solve business problems together. Her experience includes working with teams and leaders in energy, retail, financial, real estate, and transportation industries to help improve their project/product delivery and culture. Allison currently volunteers as program director for Women in Agile’s mentorship program. Her agile community focus is championing new voices and amplifying women as mentors and sponsors for the next generation of leaders. Allison earned her bachelor’s degrees in computer science, mathematics, and English from Southern Methodist University in Dallas, TX. She is a Certified Professional Co-Active Coach (CPCC), a foodie, and proud glasses wearer. Allison is a prolific speaker at professional groups and international conferences, including Scrum Gatherings and the Agile Alliance Agile20xx conferences. Allison is co-owner of Helping Improve LLC.

http://www.allisonpollard.com
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