The Questions We Ask

Photo by LEOL30

Back when I was a project manager, I asked the question, “Are you done yet?” on a frequent basis.  A person being done with his work meant the next action could happen—either the next person could do her work, or I could do my part and communicate something to a client.  Managing a project meant seeing the entire Rube Goldberg process of getting work done: knowing what was in progress, what would happen next, and making sure the steps happened like they should.

Recently a developer told me that in his experience with Scrum, he has been asked this same question by Scrum Masters.  I’m sure those Scrum Masters had good intentions, and I wish they’d asked a different question

Becoming a Scrum Master is not easy.  It means becoming a different kind of leader.  And as difficult as it is to make the transition to being a Scrum Master, it is also difficult for others to see us in that new role.  That is why the questions we ask matter so much.  If we use the same language as we did before Scrum, the transition will be harder.  I wonder what the Scrum Masters wanted to know when they asked, “Are you done yet?”  I hope it was, “How can I help you?”

What other questions might a Scrum Master ask?

Allison Pollard

Allison Pollard is a coach, consultant, and trainer who brings the power of relationship systems intelligence to go beyond tasks, roles, and frameworks to create energy for change. She engages with people and teams in a down-to-earth way to build trust and listen for signals to help them learn more and improve. Allison focuses on creating alignment and connection for people to solve business problems together. Her experience includes working with teams and leaders in energy, retail, financial, real estate, and transportation industries to help improve their project/product delivery and culture. Allison currently volunteers as program director for Women in Agile’s mentorship program. Her agile community focus is championing new voices and amplifying women as mentors and sponsors for the next generation of leaders. Allison earned her bachelor’s degrees in computer science, mathematics, and English from Southern Methodist University in Dallas, TX. She is a Certified Professional Co-Active Coach (CPCC), a foodie, and proud glasses wearer. Allison is a prolific speaker at professional groups and international conferences, including Scrum Gatherings and the Agile Alliance Agile20xx conferences. Allison is co-owner of Helping Improve LLC.

http://www.allisonpollard.com
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What Do Others See in You?