The F-word (Feedback)

Photo by Valerie

A friend told me that how the brain responds to the question, “May I give you feedback?” is similar to how the brain responds when you encounter a bear in the woods.  And I think part of why we respond with panic or anxiety at the thought of feedback is because we rarely receive open, honest, and direct words from those around us.  Instead we do the best we can with the information we have available: the confusing words and behaviors of those around us + our own thoughts and feelings.  With our inner critics, saboteurs, and imposter syndromes, it’s no wonder that we fear feedback from those around us—they might confirm the worst things we think about ourselves!

I remember a coworker telling me that I receive feedback well, and I was surprised because I felt like it was hard in the moment to do.  I remember a client nailing me with spot-on feedback about something I could have done better that increased my respect for him.  And I remember how happy I felt as a coworker and I made requests of one another that would strengthen our relationship. 

There are so many ways that we can receive and interpret feedback, and it can impact our relationships positively or negatively.  What if we were able to give and receive feedback more frequently to build more trust into our relationships?  To make them antifragile?

Allison Pollard

Allison Pollard helps overwhelmed technical leaders debug their management approach. She teaches them how to manage up, support people through change, and make time for strategic work. Her education in computer science, mathematics, and English from Southern Methodist University helps her connect technical work with people management. As a Certified Professional Co-Active Coach (CPCC) and Professional Certified Coach (PCC), Allison focuses on improving product delivery and leadership culture. Her experience includes work in energy, retail, financial, real estate, and transportation industries. Allison regularly speaks at global conferences like Scrum Gatherings and Agile Alliance's Agile20xx. She promotes women's leadership as the program director for Women in Agile's Mentorship program. When she's not working, Allison likes to drink lattes and listen to Broadway musicals. Allison is a proud glasses wearer and co-owner of Middlegame Partners.

http://www.allisonpollard.com
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