Coaching Agile Leadership

Photo by Marco Verch

Leaders make a decision, change has been announced, and the agile coach wasn’t involved—what’s their reaction? Having talked to coaches all over North America at various agile conferences and open space events and heard their thoughts on management in general, it seems like the reaction is this:

  • If the decision clearly supports agile and the teams, the coach is elated and does a happy dance

  • If there is any doubt of the above, the coach is frustrated, angry, or depressed

Ouch. It’s tiring to be mentally recasting managers as friend or foe based on their decisions. And exhausting to think of them as villains or buffoons majority of the time. There’s this notion that persists—if only they (management) would get it (agile), then the culture and team issues would sort themselves out magically and a choir of angels would sing. Ok, maybe not the angels. Rainbows and unicorns would appear.

Agile coaches tend to be on the side of the teams, which somehow means they are against management. I don’t know if that’s serving us or organizations well. Is the safety to fail meant only for teams or for the organization? If we are to support culture change, what is our role in being a coach for the organization as a whole? Is that possible? Management implies privilege, which is not something to ignore. Those with privilege can be blind to it, and others may need real assurance to speak truth to management.

I just finished reading Trillion Dollar Coach: The Leadership Playbook of Silicon Valley's Bill Campbell. Campbell coached a number of executives in his unique style that included hugs, cursing, confidentiality, storytelling, and asking questions. He undoubtedly had a significant impact on those around him, and the description of his work didn’t always match my understanding of coaching. One thing was crystal clear though: he was a champion for those he coached and the executive teams to which they belonged. Who are we choosing to be if we do not champion those we coach?

Allison Pollard

Allison Pollard is a coach, consultant, and trainer who brings the power of relationship systems intelligence to go beyond tasks, roles, and frameworks to create energy for change. She engages with people and teams in a down-to-earth way to build trust and listen for signals to help them learn more and improve. Allison focuses on creating alignment and connection for people to solve business problems together. Her experience includes working with teams and leaders in energy, retail, financial, real estate, and transportation industries to help improve their project/product delivery and culture. Allison currently volunteers as program director for Women in Agile’s mentorship program. Her agile community focus is championing new voices and amplifying women as mentors and sponsors for the next generation of leaders. Allison earned her bachelor’s degrees in computer science, mathematics, and English from Southern Methodist University in Dallas, TX. She is a Certified Professional Co-Active Coach (CPCC), a foodie, and proud glasses wearer. Allison is a prolific speaker at professional groups and international conferences, including Scrum Gatherings and the Agile Alliance Agile20xx conferences. Allison is co-owner of Helping Improve LLC.

http://www.allisonpollard.com
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Reflecting as an Attendee on Open Space Events

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